Frequently Asked Questions about Mark Amy Photography

Do I have to register to view images?

No, please feel free to browse through the online library. To view larger versions of the images, just click on the thumbnail. Although all the larger images are watermarked to protect them from Internet theft, downloaded images are free of any watermarks, copyright notices etc.

Do I have to pay to register?

No, it's free to register. As a registered member you'll have the added benefit of being able to use a lightbox feature to save and view images for future use, and you can email your lightbox to share with friends, family, colleagues and clients.

How do I register?

Just visit the signup page and fill in the required fields.

Are my credit card/PayPal details safe with you?

We don't ask for any credit card details or PayPal information. When you checkout you are automatically transferred to PayPal's secure servers and the payment side of the business is done there. Once PayPal has confirmed your transaction, you will automatically be transferred back to download your image/s.

What do I do if I forget my password?

If you forget your password it's no problem. Passwords are kept securely encrypted on the server so if you forget it at any time, just click here and you can request for your password to be sent to you.

Can I download the images I purchase straight away?

Yes, as soon as Paypal records the status of your transaction as "completed", you will automatically be redirected back to the site where the images you've purchased will be ready for you to download.

Will the images I purchase be watermarked?

No, images are only watermarked on screen to protect them from illegal copying and usage. All the images you download will be clean and without watermarks, copyright notices, frames etc.

What different sizes do you offer for download?

We offer four different image sizes:

Original resolution - varies, but always higher than 3,500 pixels on the longest side
Small - 750 pixels (on the longest side)
Medium - 1,500 pixels ( " " )
Large - 2,500 pixels ( " " )

Do you have any free images?

No, I don't currently offer any free images.

I downloaded the wrong size, can I upgrade it?

I can't offer upgrades, but if you contact me I can invoice you for the difference and send you the larger image.

I have changed my mind about my purchase, can I have a refund?

As high resolution sample images are made available before committing to purchase and due to the nature of offering images for sale, which can be download instantly to customers' hard-drives, unfortunately refunds are unavailable.

What are Royalty Free images?

Royalty free images and the royalty free license means that you just pay to download images once and you can use them for as long as you like and pretty much however you like:

advertising and promotional materials (including packaging);
online or other electronic distribution systems,including web page design up to a maximum resolution of 72 dpi (subject to terms and conditions);
broadcasts or theatrical exhibition;
any products, including for-sale products or publications (electronic or print and subject to terms and conditions);
materials for personal, non-commercial use and test or sample use, including comps and layouts.

The benefits of Royalty free images are numerous:

1) They are available in a variety of sizes to suit your design needs and budget.

2) The process is simple. Just signup, browse and select the images and sizes you want, add them to your shopping cart, checkout and then download them.

3) I can send you a high resolution, watermarked sample so that you can be assured of the quality before you commit to purchasing.

4) You can buy images 24 hours a day, 7 days a week and download them instantly.

5) The price you see is the price you pay. There are no hidden costs, no complicated rights restrictions and no time-consuming negotiations.

6) My Royalty free stock images are priced at a level where they won't saturate and dilute the royalty free market, yet are still affordable and cheaper than rights-managed images, so the chances of somebody else, in the same business, in the same area, at the same time, having the same image as you, are pretty slim.

7) Do you need an exclusive, attention-grabbing main image? Instead of going to the expense of paying for one single exclusive, rights-managed or rights-protected image, a lot of designers these days are creating just as powerful center-stage images by combining a selection of royalty-free images and producing a unique, one of a kind image that creates an impact and assures them exclusivity that way. What would be the odds of someone else downloading the same images as you and creating the exact same, eye-catching image from them as you?

8) If you do have one main, rights-managed or rights-protected image, then royalty free images make great support images to add that little bit extra to your advertising or marketing campaign, or whatever your design requirements.

Do I need a model release?

Only you can decide if you need a model release because you will be using the image and it really depends on how you're going to use the image. This is a grey area as there are so many inclusions for when you do need one and so many exclusions when you don't need one. At the end of the day, the person/company/organization publishing the image is the one who assumes all responsibility for obtaining a license if one is needed. All of my images clearly indicate if they are model released or not.

If you find an image you like, that isn't marked as having a model release and you feel that you may need one, then just let me know and I will see if I can get one for you.

Do I need a property release?

A property release is only needed if the building or property is copyrighted or trademarked, in which case a signed property release would be required from the copyright or trademark owner. All of my images clearly indicate if they are property released or not.